Welcome to The 13 Melbourne Airport Cabs
TAC Approved Taxi Service Melbourne
Recovering from a transport accident is hard enough without worrying about how to get to your next appointment. Our TAC approved taxi service in Melbourne is here to take that stress off your plate — providing safe, comfortable, and fully authorised transport for Transport Accident Commission clients across the city and surrounding suburbs, 24 hours a day, 7 days a week.
Whether you need a TAC taxi to a hospital, a physiotherapy clinic, a rehabilitation centre, or a specialist consultation, we handle the booking, the pickup, and the billing — so you can focus entirely on your recovery.
What Is a TAC Approved Taxi Service?
The Transport Accident Commission (TAC) is a Victorian Government organisation that supports people injured in transport accidents — including car crashes, motorcycle accidents, bicycle incidents, and pedestrian collisions. TAC covers the cost of medical treatment, hospital care, rehabilitation services, and in approved cases, transport to and from medical appointments.
A TAC approved taxi is a fully accredited taxi service that is authorised to carry TAC clients and bill directly through the TAC scheme. Instead of paying out of pocket and claiming reimbursement later, eligible TAC clients can simply book their ride, present their TAC details, and travel — with transport costs handled directly between the taxi provider and TAC.
Our service is fully registered and compliant with TAC requirements, meaning you can book with confidence knowing your transport is covered, compliant, and managed from end to end.
💡 Not sure if you’re eligible? Contact the TAC helpline to confirm your entitlements, then call us on 0478 514 794 to arrange your first booking.
TAC Taxi Booking Services We Provide
Medical Appointment Transport
We provide reliable, on-time taxi transport to medical appointments across Melbourne — including GP visits, hospital outpatient clinics, specialist consultations, pain management appointments, and emergency follow-ups. Our drivers understand that punctuality for these appointments is non-negotiable, and we treat every booking with the same urgency and care.
Physiotherapy & Rehabilitation Transport
Regular attendance at physiotherapy and rehabilitation sessions is critical to recovery outcomes. Our TAC approved taxi service can be scheduled on a recurring basis so you have reliable transport to every session — no last-minute scrambling, no missed appointments.
Specialist & Hospital Visits
From orthopaedic consultants to neurologists, occupational therapists to pain specialists — we transport TAC clients to any medical provider across Melbourne's metropolitan area and beyond.
Wheelchair Accessible Taxi
We have wheelchair accessible taxis available for TAC clients with mobility aids or physical limitations resulting from their accident. All accessible vehicles are fitted with the necessary equipment and our drivers are trained to assist with boarding and alighting safely.
Ongoing & Recurring Bookings
Recovery doesn't happen in one trip. We offer regular scheduled bookings so your weekly or fortnightly appointments are locked in and confirmed without you needing to rebook every time.
Daily Living & Independence Support
Beyond medical appointments, TAC may also approve transport for essential daily activities. Our drivers provide door-to-door service to support your independence and quality of life throughout the recovery process.
Why Choose Our TAC Approved Taxi Melbourne Service?
Fully TAC Authorised
Our service meets all Transport Accident Commission requirements. We work directly with TAC to process transport claims — no paperwork burden for you.
Professional, Compassionate Drivers
Every driver is fully licensed, commercially accredited under Safe Transport Victoria, and trained to assist clients who may be experiencing pain, limited mobility, or emotional stress as a result of their accident. Patience and care are standard with every ride.
Safe, Clean & Comfortable Vehicles
Our vehicles are regularly maintained, thoroughly cleaned, and inspected to ensure a smooth, comfortable journey for clients in recovery. We understand that post-accident sensitivity to movement and vibration is real — our drivers adjust their style accordingly.
Wheelchair Accessible Options Available
Need a wheelchair accessible vehicle? We have WAV-equipped taxis available for TAC clients. Just mention your accessibility requirements when booking and we'll match you with the right vehicle.
Door-to-Door Service
We pick you up from your front door and drop you at the clinic entrance — not the kerb down the street. For clients with limited mobility, that extra care makes a real difference.
Transparent, Direct Billing
We bill TAC directly so there's no out-of-pocket cost for approved transport. No upfront payment, no reimbursement forms to fill out, no delays — just reliable transport covered by your entitlements.
24/7 Availability
Medical needs don't follow business hours. Our TAC taxi service Melbourne is available around the clock, including early morning hospital admissions, after-hours specialist visits, and weekend rehabilitation sessions.
Reliable Scheduling — No Last-Minute Stress
Once your recurring bookings are set up, you'll receive confirmation for every trip. We send reminders and our dispatch team monitors every booking to ensure your driver is on the way well before pickup time.
How to Book a TAC Approved Taxi in Melbourne
Booking your TAC taxi is simple. Here’s how it works:
Confirm Your TAC Eligibility
Contact the TAC on 1300 654 329 or speak to your case manager to confirm that taxi transport is approved under your claim. You'll receive authorisation details to provide to your transport provider.
Call or Book Online
Once your TAC transport is approved, contact us on 0478 514 794 or use our online booking form at Online Booking. Have your TAC claim number and authorisation details ready.
Tell Us Your Schedule
Let us know your appointment dates, times, pickup address, and destination. We'll lock in every trip and set up recurring bookings if you have regular sessions.
We Handle the Rest
Your driver will arrive at your door on time. Fares are billed directly to TAC. You receive a confirmation for every trip — simple, stress-free, and fully managed.
Who Can Use Our TAC Taxi Service in Melbourne?
Our TAC approved taxi Melbourne service is available to any eligible TAC client who has been approved for transport assistance as part of their recovery plan. This typically includes people who:
- Were injured in a road accident involving a car, motorcycle, bicycle, or as a pedestrian in Victoria
- Are undergoing ongoing medical treatment, physiotherapy, or rehabilitation under a TAC claim
- Have been assessed as requiring transport support due to their injury
- Cannot safely drive themselves or use public transport as a result of their condition
- Are recovering from surgery related to a transport accident and require regular specialist visits
If you’re unsure whether your transport is covered, visit the official TAC website at tac.vic.gov.au or speak to your TAC case manager — then call us and we’ll take care of the rest.
TAC Approved Taxi Service Areas — Melbourne & Suburbs
Our TAC taxi Melbourne service covers the full metropolitan area and regional Victoria where needed. We regularly transport TAC clients from suburbs including:
Inner Melbourne & City Fringe CBD, Docklands, Southbank, South Yarra, Toorak, St Kilda, Prahran, Richmond, Carlton, Fitzroy, Collingwood, Hawthorn, Kew, Camberwell, Malvern, Glen Iris, Armadale.
- Western Suburbs Werribee, Point Cook, Tarneit, Truganina, Hoppers Crossing, Williams Landing, Laverton, Altona Meadows, Williamstown, Yarraville, Footscray, Sunshine, Deer Park, Caroline Springs, Melton.
- Eastern Suburbs Box Hill, Doncaster, Blackburn, Ringwood, Croydon, Boronia, Ferntree Gully, Rowville, Knox City, Bayswater, Wantirna, Lilydale.
- South-Eastern Suburbs Dandenong, Narre Warren, Berwick, Cranbourne, Clyde North, Officer, Frankston, Cheltenham, Moorabbin, Oakleigh, Clayton, Springvale, Noble Park, Keysborough, Mentone, Bentleigh East.
- Northern Suburbs Preston, Bundoora, Epping, Craigieburn, Broadmeadows, Essendon, Tullamarine, Airport West, Coburg, Brunswick, Reservoir.
Corporate Airport Taxi Booking Melbourne
Business travel demands a higher standard of airport taxi transfer — and our corporate Melbourne airport taxi service delivers exactly that.
We work with companies, law firms, accounting practices, government agencies, event management companies, and executives who need their people at the airport on time, every time. Our corporate airport taxi booking service includes:
- Account-based billing — no cash or card needed, fares invoiced directly to your business
- Cabcharge accepted — fully compliant with corporate travel policies
- Multiple bookings managed centrally — book transfers for multiple team members from one point of contact
- Professional, suited drivers available on request for VIP and executive transfers
- Maxi cab airport transfers for teams travelling together to reduce costs and keep groups together
- Fixed fares pre-approved — ideal for corporate travel approval and expense management
To set up a corporate airport taxi Melbourne account or discuss ongoing transfer arrangements, Call 0478 514 794 or use our online booking form and select the corporate option.
TAC Taxi Billing — How Payment Works
One of the most important benefits of using a TAC approved taxi service is the direct billing arrangement with the Transport Accident Commission. Here’s what you need to know:
- No upfront cost for approved TAC transport — fares are billed directly to TAC on your behalf
- You will need to provide your TAC claim number and transport authorisation when booking
- Our team handles all billing paperwork and submits claims to TAC on your behalf
- You receive a copy of every trip record for your own files
- Any transport not pre-approved by TAC may need to be paid by the client directly — always confirm coverage with your TAC case manager before booking
For full information on TAC transport entitlements, visit tac.vic.gov.au or call the TAC on 1300 654 329.
Frequently Asked Questions — TAC Approved Taxi Service Melbourne
A TAC approved taxi service is a fully accredited and TAC-authorised transport provider that is eligible to carry Transport Accident Commission clients and bill the TAC directly for approved transport. Eligible clients can use an approved taxi service to travel to medical appointments, rehabilitation sessions, and other TAC-approved destinations without paying out of pocket.
Yes, in many cases TAC does cover the cost of taxi travel for clients who have been assessed as requiring transport support. Coverage depends on your individual claim and the type of transport required. Contact your TAC case manager or call TAC on 1300 654 329 to confirm your transport entitlements before booking.
You are likely eligible if you were injured in a transport accident in Victoria, are receiving TAC-funded treatment, and your case manager or TAC has assessed that you require assistance with transport. Speak to your TAC case manager or call TAC directly to confirm.
Call us on [PHONE] at any time — we’re available 24/7. Have your TAC claim number and transport authorisation ready. You can also book online at [BOOKING LINK]. We’ll confirm your booking, set up recurring trips if needed, and handle all billing directly with TAC.
Yes. If you have weekly physiotherapy, regular hospital appointments, or ongoing rehabilitation sessions, we can set up a recurring booking schedule so your transport is confirmed for every appointment without you needing to rebook each time.
Yes. We have wheelchair accessible vehicles (WAVs) available for TAC clients with mobility needs. When you book, let us know if you require a wheelchair accessible taxi and we’ll ensure the right vehicle is assigned to your trip.
Yes. All of our drivers are professionally licensed under Safe Transport Victoria and trained to assist clients who may have mobility challenges, pain, or limited movement as a result of their accident. Our drivers are patient, careful, and experienced in supporting clients in recovery.
For approved TAC transport, there is no upfront cost to the client. We bill TAC directly. However, you must have pre-approval from TAC for your transport. Any trips taken without TAC approval may need to be paid by the client — always confirm with your case manager before booking.
Contact your TAC case manager or call TAC on 1300 654 329 to discuss your transport entitlements. Once your transport is approved, call us on [PHONE] and we’ll get your bookings set up immediately. If your transport is not yet approved but you still need to get to a medical appointment, we also accept standard payment methods including cash, EFTPOS, and card.
Yes. You or a family member or carer can call on behalf of the TAC client to set up bookings. Just have the client’s TAC claim number and authorisation details available when you call.
We cover all of metropolitan Melbourne including inner city, eastern, western, southern, and northern suburbs. Call us on [PHONE] to confirm whether we service your specific pickup area.
Yes. In addition to TAC-approved transport, we also accept DVA (Department of Veterans’ Affairs) vouchers, Cabcharge cards and eTickets, EFTPOS, Visa, Mastercard, and cash. If you have a DVA transport voucher or Cabcharge, please mention this when booking.
Book Your TAC Approved Taxi in Melbourne Today
You deserve transport that’s as dependable as your recovery plan. Our TAC approved taxi service is here 24 hours a day — compassionate, professional, and fully authorised to carry TAC clients across Melbourne.
Wheelchair accessible vehicles available. Direct TAC billing. No upfront cost for approved transport.
